Xplan Unlocked Brisbane 

Wednesday 22 July 

Karstens, Level 24, 215 Adelaide St, Brisbane

Join us for an exclusive roadshow designed to help you get more from Xplan. Discover new capabilities, learn practical ways to improve efficiency, and connect with the people shaping the future of advice technology.

 

Registration closed

Agenda

Wednesday, July 22, 2026
Registration  9:00 AM - 9:30 AM 
Welcome & introductionCourtney Youngblutt, Iress9:30 AM - 9:35 AM

Hear what we have planned for the day.

Iress reintroduced Matt Bain, Iress9:35 AM - 10:15 AM

Let us reintroduce ourselves. Hear about where we’ve come from, where we are now and where we’re headed in this session focused on keeping you up to date on the direction for Xplan.

Iress people introductionCourtney Youngblutt, Iress10:15 AM - 10:30 AM

Meet the people behind the product. We’ll outline our Leadership team and introduce you face-to-face to some of our key team members in your region.

Morning tea  10:30 AM - 11:00 AM

Have your questions ready as you mingle with both our team and your peers over morning tea.

Release roundup Courtney Youngblutt, Iress11:00 AM - 11:30 AM

A quick year-to-date round-up of key feature releases - find out what you may have missed!

Retirement income showcaseMaryanne Noonan, Iress11:30 AM - 12:00 PM

Discover the new Retirement Income solution in this session led by one of our Relationship Managers.

Help shape our roadmapLeah Saunders, Iress12:00 PM - 12:15 PM

We are always to hear from our clients to help improve our products. This year, Iress has commenced a new feedback process, so this session is about how we manage that.

ResourcesCourtney Youngblutt, Iress12:15 PM - 12:30 PM

You can’t know what you don’t know if you don’t know where to find the information you need. We’ll talk through our resources so you are well-placed to stay across all that is happening.

Lunch 12:30 PM - 1:30 PM 
Breakout 1Laura Capozzi, Iress
Andrew Wilson, Iress
1:30 PM - 2:15 PM

Unlock Efficiency: 

In this session we delve into workflows and utilising other functionality to achieve highly efficient and effective processes in your business

Unlock Growth (Data): 

Get ready to strengthen your client data with smart validation habits and quick wins that get your Xplan data ducks in a row.

  • Spotting the risk: Identify the hidden downstream costs and systemic errors triggered by chaotic data inputs and incomplete partner fields.
  • Practical quick wins: Implement simple team habits, like one-touch fixing, to clean records methodically without interrupting daily workflows.
  • Smart quality guardrails: Learn how to effortlessly build field validation rules to block formatting errors directly at the front door.

 

Breakout 2 Jaclyn Stevens, Iress
Kenny Foo, Iress
Steven Heng, Iress
2:15 PM - 3:00 PM

Unlock Advice: 

This 45-minute interactive session demonstrates how to use Xplan Visualise to transform client meetings from static reviews into collaborative conversations. Learn how to live-model "what-if" scenarios and stress-test strategies, turning complex technical data into clear, visual outcomes that help clients understand how the strategies align with their specific goals and best interests.

Unlock Control: 

Learn how to improve data quality and reporting in Xplan by understanding client segmentation, entity linking and best-practice data hygiene. We'll also explore how to identify and clean dirty data using Advanced Searches and bulk CSV operations.

Your action planLeah Saunders, Iress3:00 PM - 3:30 PM

You won’t go home empty handed. In our final session, Leah Saunders will provide you with everything you need to head back to the office and unlock Xplan in a way that sets you up for the future.

Time Zone: (UTC+10:00) Sydney [Change Time Zone]

Our speakers 

Courtney Youngblutt
Iress
Senior Manager - Xplan Experience
Leah Saunders
Iress
Head of Customer Solutions
Maryanne Noonan
Iress
Senior Relationship Manager
Laura Capozzi
Iress
Customer Service Design Consultant
Andrew Wilson
Iress
Customer Services Design Consultant
Jaclyn Stevens
Iress
Customer Solutions Design Consultant
Kenny Foo
Iress
Customer Services Specialist - Implementations
Steven Heng
Iress
Customer Services Specialist - Implementations
Matt Bain
Iress
General Manager - Product Modernisation